Opt-In Policy for LoadsNow.com SMS Communications

Website Form Opt-In: Users voluntarily submit their mobile phone number via the sign-up or contact form on the LoadsNow.com website. The form features clear, conspicuous language stating: "By providing your mobile number and checking the box below, you consent to receive informational and marketing text messages from LoadsNow.com, including freight opportunities, dispatching services, load updates, promotions, and alerts for truck drivers." The consent checkbox is separate, user-selected, and not pre-checked. Links to the Privacy Policy and Terms of Service are provided directly adjacent to the opt-in form.

Verbal Consent via Call Center: When truck drivers or users call our support or dispatching line to inquire about services, loads, or opportunities, trained representatives explicitly request verbal consent to send SMS messages, including updates, promotional content, and freight alerts. Representatives inform callers of key terms, including message frequency (1 to 2 messages per day from (956) 707-3758), that message and data rates may apply, and opt-out instructions (reply STOP to unsubscribe or HELP for assistance). All verbal consents are documented, recorded, and stored in accordance with compliance standards.

Disclosures Included in All Consent Methods: Every opt-in process includes the following disclosures:

Message frequency: 1 to 2 messages per day.

Message and data rates may apply.

Instructions: Reply HELP for help or more information; reply STOP to opt out at any time.

Consent is not a condition of purchase or service.

We maintain detailed records of all opt-ins (including timestamps, methods, and consent evidence) and handle personal data strictly in compliance with applicable privacy laws, including TCPA, CTIA guidelines, and carrier requirements. Opt-out requests are honored immediately, and no messages are sent to numbers that have unsubscribed.